Empolis Knowledge Express

Make better decisions faster!

To the product

Empolis Content Express

Provide better product information faster!

To the product

Empolis Service Express

Deliver better service faster!

To the product

Empolis AI platform

Artficial Intelligence

To the product

Empolis Homepage Hero - Employees on the store floor sharing knowledge on the computer

Empolis transforms your knowledge into real added value

Maximize the value of your corporate knowledge with the help of AI-based knowledge management. Use your know-how to increase your productivity - over 300 companies are already benefiting from our market-leading standard software.

Optimize your product & customer experience

Empolis software provides the right information across the entire value chain. This sets you apart from the competition and increases customer and employee satisfaction.

Increase your productivity & quality in the long term

Regardless of experience or expertise, your employees and business partners can implement processes and tasks with consistent quality and speed.

Build digital business models

Tap into new customer groups or markets by fully exploiting the potential of your corporate knowledge. We help you to monetize your corporate knowledge.

Customer service & hotline

Better service with less effort - thanks to centralized knowledge access for employees, customers and partners.

Field Service

With our Field Service app, you can make your knowledge available everywhere - even offline. Save double trips and increase the first-time fix rate.

Production & Shopfloor

Optimize set-up times, reduce downtimes and document maintenance processes.

Quality management

Accelerate error analysis and the rollout of relevant information to specific groups of people to reduce external error costs.

KUKA

"Our need for information is extremely high, especially in the current technical change. With the Empolis system, our technicians stay informed at all times and can easily research information themselves - thus supporting situational learning."

Miklos Lörinczi-Karn
Head of Training, KUKA Deutschland GmbH

To the reference

Phoenix Contact

"With the help of Empolis, we provide around 16,500 employees with internal information and answer questions from several million customers in over 40 countries."

Markus von Schlichtkrull-Guse
Manager Support & Knowledge Infrastructure, Phoenix Contact Electronics GmbH

To the reference

Vaillant

"Ultimately, everything starts with knowledge management. (...) So I start with the topic of knowledge before I look at the other topics. In the end, we were looking for a solution for this and then came to Empolis."

Eric Ebner
Head of Service Excellence, Vaillant GmbH

To the reference

Central knowledge hub

Optimize your processes through direct access to knowledge - from R&D to the store floor to customer support.

Tried and tested

Well-known industrial customers rely on Empolis software to utilize their know-how as a strategic competitive advantage.

Trustworthy

Our recommendations for action are reliable and comprehensible thanks to the unique combination of numerous proven and new AI methods, such as intelligent search methods, decision trees. Knowledge Graphs and GenAI.

Empolis transforms your knowledge into real added value

Industry leaders rely on AI-based knowledge management from Empolis

Optimize your product & customer experience