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    Whitepapers & Business Guides

    Relevant information at a glance

    Our brochures present all the key facts in a clearly structured and concise manner. Get an efficient overview of the features and added value of our products and services.

    Your advantages:

    • Clearly highlighted benefit arguments
    • Precise and comprehensible information for reference and distribution
    • Download as PDF
    EM_Business-Guide_KnowledgeTransferInIndustry_FrontCover_xen

    Knowledge Transfer in the Industry

    How companies create offers faster, more profitably and more customer-oriented through better access to knowledge.

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    EM_Business-Guide_TurningKnowledgeToImpact_FrontCover_xen

    Turning Knowledge to Impact

    Best practices to combat the skills shortage.

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    EM_Business-Guide_KnowledgeTransferInTechnicalService_FrontCover_xen

    Knowledge Transfer in Technical Service

    The strategic importance of knowledge and how modern tools support it.

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    EM_Business-Guide_HigherProductivityThanksToExpertise_FrontCover_xen

    Higher productivity thanks to expertise

    Tapping into new potential with knowledge management.

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    EM_Whitepaper_KnowledgeGraphs_FrontCover_xen

    Knowledge Graphs

    AI that works like human think.

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    EM_Flyer_MessengerInCustomerService_FrontCover_xen

    Messenger in Customer Service

    The strategic value of knowledge and how modern tools unleash its full potential in customer service.

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    EM_Business-Guide_TicketOverload_FrontCover_xen

    From Ticket Overload to Competitive Edge

    Putting AI to Work in Customer Service

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    EM_Business_Guide_IntelligentKnowledgeAccessInTechnicalService_FrontCover_xen

    Intelligent Knowledge Access in Technical Service

    More Service, Less Search Time: Digital Knowledge for Mechanical Engineering.

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    EM_Business_Guide_DigitalWorkInManufacturing_FrontCover_xen

    Digital Work in Manufacturing

    Discover the potential of connected workers.

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    Webinars & lectures

    Experience expert knowledge

    Immerse yourself in our exciting webcasts. Experience recorded expert presentations, discussions and interactive sessions on current topics.

    You can look forward to:

    • First-hand insights
    • Exchange with leading experts
    • The latest information and trends

    Webinar

    Demographic change and its consequences

     

    Referent-Alexander-FirynAlexander Firyn
    Head of Product Management

    Webinar

    Putting an end to data silos: cleverly networking production data

    Shared knowledge instead of data silos.

    Thomas Schierenberg_freigestelltThomas Schierenberg
    Product Manager @ Empolis

    Webinar

    Knowledge articles at the touch of a button

    Generate new knowledge from unstructured data faster

    AST-ohne-rauschenAchim Steinacker
    Product Management

    EM-PSAPatrick Sand
    Director Success Management