Control and security with centralized access management
Keep track of who has access to what at all times - centrally controlled, finely granular and customizable.
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Manage roles & rights intelligently. Compliance included.
Empolis Industrial Knowledge offers comprehensive, intelligent management of roles, views and access rights to all knowledge database content - centrally controlled and seamlessly integrated across all relevant features. This means you can relax and comply with regulatory requirements.
View-controlled provision of information
Precisely control which user groups - internal or external - can access which content: From documents and decision trees to service objects. This creates structure and security in your data management.
Granular control of user roles and rights
Define and manage individual access levels - precisely tailored to documents, responsibilities and external requirements. The legally compliant documentation of all accesses supports the fulfillment of regulatory requirements.
Seamless integration
Easily integrate your existing user directory (e.g. Azure AD). Roles and rights can be synchronized and managed centrally without generating additional administration effort.
Continuously improve content
The feedback component of the Control Center provides you with a central point of contact for collecting, evaluating and processing feedback.
See at a glance how often a file has been marked as "helpful" and what feedback it has received.
You can easily incorporate this feedback and thus demonstrably improve the quality of your content in your daily work.
Example
Feedback component of the Control Center
Sample display
Feedback component of the Control Center
How our customers use it
Field Service
Technicians receive targeted access to only the information they need in the field - such as maintenance instructions, service objects or site-specific information. Sensitive data remains protected.
Customer Support & After Sales
Give service teams or partners access to exactly the information that is relevant for customer contact and aftercare - from spare parts information to guided solutions.
Production & Shopfloor
Provide production-critical information such as work instructions or machine parameters in a targeted manner - coordinated internally and controlled across plants.
Quality & complaint management
Ensure the quality of your processes through clearly controlled access to inspection logs, root cause analyses and action plans - with complete traceability.
Engineering & Construction
Protect your development know-how while collaborating efficiently with internal departments or external partners - e.g. when sharing CAD data, specifications or parts lists.
Your advantages at a glance
Greater data security
Targeted access to information
Efficient management of complex authorization scenarios
Secure adherence to compliance requirements
Arrange a non-binding demo appointment and experience Empolis Industrial Knowlege in action
Share knowledge effectively and manage it in a controlled manner: with role-based approvals, automated knowledge flows and compliance-compliant documentation.
You can find more guides, white papers and articles on knowledge management, knowledge transfer and digitalization in the industry in our media library.
