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    Solving challenges with the right features

    IL-web-portal

    Centralization of data access

    Our Knowledge Hub - the single source of truth shortens long search times to just a few minutes, while your employees can rely on trustworthy information in the right context.

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    Digitization of all processes

    Whether repair instructions, limit values or configuration knowledge: Knowledge made available digitally can be reused in many ways - context-related, automated and across systems. In all situations, even mobile and offline.

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    IL workflow management

    Simplifying the transfer of knowledge

    Building up a knowledge base through the digitalization of empirical knowledge is a decisive lever against the shortage of skilled workers, which strengthens innovation and competitiveness in the long term.

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    Our software in action

    It can be that easy - short demo video of the feature (video is in the middle)

    Centralized & easy data access

    Optimize situational data access for more productivity

    Knowledge Hub

    A system bundles company knowledge from ERP, CRM, DMS or ticketing systems and delivers context-related search results.

    Knowledge Home

    The customizable control center for everyday work - clearly arranged and ready for immediate use.

    Mobile apps

    Without any functional restrictions, your employees have access to all the information they need on the move - even offline and without paper chaos.

    Empolis Buddy - the AI assistant as a productivity booster

    The new, natural language assistant supports employees, customers and partners in their targeted search for information - even for complex questions. This makes knowledge available around the clock and can be ideally integrated into self-service portals or websites.

    Digitization of processes

    Drive forward company-wide digitalization

    Guided fault diagnosis

    Guide users step by step through sophisticated diagnoses to the right solution. Thanks to additional information, images or videos, employees can solve more problems independently and reliably.

    Interactive checklists

    Maintenance work, inspections, handovers - you standardize processes with interactive checklists and document the results in an audit-capable manner.

    Integrations

    Seamless integration into the existing product landscape is simple and reliable thanks to standardized interfaces and preconfigured connectors. This allows existing data sources to be used sensibly instead of replacing them.

    Simplifying the transfer of knowledge

    Prevent knowledge loss effectively and in the long term

    Structured knowledge transfer

    Capture new findings or solutions directly and quickly in the work process in order to transfer the newly created knowledge into high-quality knowledge articles and use them sustainably.

    Community & Team Knowledge

    Capture your collective knowledge easily and reliably so that you can use and develop it together. This creates a committed knowledge community that learns from and supports each other. Your previously personal know-how and knowledge is reused by all employees in numerous processes.

    Knowledge Forge

    Transform unstructured data into easy-to-understand knowledge articles within minutes thanks to AI. Our software automatically recognizes recurring problems, causes and suitable solutions.