Product
- Empolis Industrial Knowledge
  - Centralized Knowledge Management Software for your company
- Price
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Solutions
- Customer Service
  - Resolve tickets faster and help customers with self service
- Production & Shopfloor
  - Provide practical knowledge and reduce downtime in a sustainable manner
- Field Service
  - Mobile knowledge for faster on-site solutions
- Engineering
  - Structuring knowledge and accelerating development processes
- Technical Sales
  - Create quotes faster and leverage sales expertise
- Quality Management
  - Analyze errors more quickly and handle complaints efficiently
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Features
- Access Management
  - Centralized, role-based management of access and views
- Expert Dialog
  - Decision trees for guided diagnosis and problem-solving
- Knowledge Portal
  - Personalised knowledge hub for businesses
- AI Assistant "Buddy"
  - Source-based voice assistant
- Digital Checklists
  - Digital work instructions for standardised, audit-ready processes
- Expert Knowledge
  - Intuitive editor for creating knowledge articles
- Workplace App
  - Fully-featured mobile knowledge platform
- Knowledge Forge
  - Automatically convert documents into intelligently structured knowledge content
- Community & Team Knowledge
  - Problem-based expert chat
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References
Ressource
- Empolis Knowledge Hub
  - Expert knowledge, presentations, white papers and more
- Blog
  - Industry news, trends & practical knowledge
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About Empolis
- About Empolis
  - Who and what is behind Empolis?
- How Empolis works
  - Areas of application & successful projects
- Why you can trust us
  - Certificates, awards & memberships
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Language

Product

Solutions

Features

Ressource

About Empolis

Empolis Industrial Knowledge

Price

Customer Service

Production & Shopfloor

Field Service

Engineering

Technical Sales

Quality Management

Access Management

Expert Dialog

Knowledge Portal

AI Assistant "Buddy"

Digital Checklists

Expert Knowledge

Workplace App

Knowledge Forge

Community & Team Knowledge

Empolis Knowledge Hub

Blog

About Empolis

How Empolis works

Why you can trust us

Empolis Industrial Knowledge

Price List

Leverage your service and production expertise with Empolis Industrial Knowledge to achieve a measurable increase in productivity. This turnkey SaaS solution provides all users with the information they need in a structured format—while offering maximum flexibility and scalability.

Empolis Industrial Knowledge Pricing Overview

Easy to get started, even for smaller teams. Scales as your needs grow.

Essential

Perfect for getting started and small use cases

Starting at €500/month

Favorite

Advanced

Ideal for SMEs. Space for all your important information.

Prices upon request

Professional

For growing needs. Great value, low price.

Prices upon request

Enterprise

Customized solutions for large enterprises.

Prices upon request

Included in all packages:

Knowledge Portal

a configurable Knowledge Portal as the hub of your company’s knowledge.

Knowledge Forge

for AI-powered indexing of existing data sources such as ticket systems or emails.

Expert Knowledge

for easily creating structured knowledge articles from networks and chat histories

Community & Team Knowledge

for quickly accessible expert knowledge

Expert Dialog

for creating guided diagnostic trees and checklists for routine tasks

Mobile Apps

for mobile access to corporate knowledge—online and offline.

Digital Information Twin

for the semantic linking of information and as a foundation for custom knowledge-based applications

Open APIs

for connecting data sources and integrating third-party systems

* Use of the integrated AI features is limited in the base price. Prices for larger quotas and functional extensions are available upon request.

Access & Integrate

Seamless data access and smooth integration: The Empolis solution integrates effortlessly with existing IT infrastructures and production systems.

View Features

Collect & Organize

Systematic recording, targeted structuring: Empolis enables the company-wide collection of expert knowledge, process data, and empirical findings.

View Features

Transfer & Governance

Share knowledge effectively and manage it in a controlled manner: with role-based access controls, automated knowledge flows, and compliance-compliant documentation.

Discover Features