em_img_feature_Community&TeamKnowledge_xen

Community & Team Knowledge

When collaboration becomes a source of knowledge

Your teams achieve more together. Use collective knowledge for sustainable solutions - with our platform for knowledge sharing and collaboration within the company.

Collaborative problem solving

In problem-based, company-internal chats, your teams exchange information in a targeted manner in order to solve complex tasks together. All information remains within your company - secure and protected, without external messenger services.

Expert Matching

Identify technical experts for machines, applications or processes and enable ad hoc support in the event of machine downtime or technical problems. This ensures that the right expertise gets to where it is needed.

Knowledge assurance

Transform jointly developed solutions into structured knowledge articles with photos and videos. This enables new or less experienced employees to master challenges more quickly and confidently.

Q&A with expert identification

Specialist questions can be addressed and answered specifically to defined experts

Discussions, comments & ratings

Exchange in problem-based chats with commentary and rating options

Knowledge articles with media integration

Discussions result in structured contributions with photos, videos or instructions - directly usable in practice

Moderation and approval mechanisms

Qualification and verification of content by defined experts, directly in the work process - for verified, reliable information

Linked knowledge database

Knowledge is generated on a daily basis and made available directly in the Knowledge Portal - without separate tools or media disruptions

Role assignment and expert matching

Definition of experts for machines, systems or processes - for targeted inquiries, feedback and emergency support

Suggestions for expanding knowledge

Let us automatically point you to suitable knowledge articles, similar questions or supplementary documents for problems or questions

Mobile availability

Whether desktop, tablet or smartphone: you always have an overview and can work on the move.

How to benefit from community and team knowledge

Solve problems efficiently - less downtime
Knowledge database - on the fly
For different end devices - knowledge and chats always in view
Find experts - instead of endless questions
Secure experiential knowledge - simply in the work process
Mentoring & coaching - empower inexperienced employees
Direct feedback - optimize processes and machines in a targeted manner

gi-kl-943067460-1920x1080

Access & Integrate

Seamless data access and smooth integration: The Empolis solution links effortlessly with existing IT infrastructures and production systems.

gi-kl-1485309138-1920x1080

Collect & Organize

Systematic recording, targeted structuring: Empolis enables the company-wide collection of expert knowledge, process data and empirical values.

gi-kl-1357100011-1920x1080

Transfer & Governance

Share knowledge effectively and manage it in a controlled manner: with role-based approvals, automated knowledge flows and compliance-compliant documentation.

Discover features