Secure expert knowledge. Simple, intuitive and structured.
Prevent knowledge loss and record the know-how in your company in a simple and structured way. This ensures that crucial knowledge remains available in the long term – for all employees.
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With Expert Knowledge, you prevent knowledge loss and secure relevant know-how for the future.
Structured knowledge acquisition
Capture specialist knowledge directly from practice - intuitive, standardized and easy to find. Defined templates, AI-generated suggestions and a clear structure create content that is understandable and reusable.
Integrated quality assurance
Multi-stage release processes, versioning and variant management ensure that only validated and up-to-date knowledge is in circulation. This keeps the quality of your knowledge database permanently high.
Sustainable knowledge retention
Capture knowledge where it is created - directly in the work process, even if it is initially unstructured. Our solution supports you in transferring this knowledge into structured, validated knowledge articles and making it permanently available within the company.
Use in practice
This is how leading industrial companies use the "Expert Knowledge" feature.
Documentation of best practices, lessons learned and service knowledge
Communication of product news, service bulletins or complaints
Improving product and production understanding
Training new employees on the basis of valid, quality-assured content
Securing expert knowledge - especially in the event of staff changes or the imminent retirement of experienced specialists
Avoiding knowledge drain through central, structured recording of knowledge gained from day-to-day work
Functions at a glance
AI-supported content creation
AI assistant for formulation aids, text optimization and intelligent suggestions based on existing content.
Multilingual content
Automatic translation of all content for company-wide use - across locations and languages.
Structure through templates
Creation of consistent knowledge articles using individually definable templates for different content types (e.g. FAQs, workflows, instructions).
Multi-stage release processes
Definable test and release stages for validated knowledge with a traceable history.
Knowledge integration from existing sources
Transfer content directly from chats from the Frontline Workplace app or from service notes into structured knowledge articles.
Change tracking & versioning
All changes are documented and older versions can be retrieved at any time.
Multimedia content
Integration of images and videos to make complex processes easier to understand.
Role and rights management
Precise control of who can enter, release or edit content - role-based and traceable.
Arrange a non-binding demo appointment and experience Empolis Industrial Knowlege in action
Share knowledge effectively and manage it in a controlled manner: with role-based approvals, automated knowledge flows and compliance-compliant documentation.
You can find more guides, white papers and articles on knowledge management, knowledge transfer and digitalization in the industry in our media library.
