With DITA, editorial teams work on a topic-based approach: content is created as standalone information units with metadata and is reused in various contexts. The Empolis editorial system is a component content management system for XML with a standard configuration for DITA, version and variant management, workflows, and translation management.
Work in your existing XML editor, with fragment search via metadata
Centrally maintain and reusetopicsand fragments, reducing redundancy and translation effort
Variants tailored to the product configuration, controlled via the Knowledge Graph and product data from PIM or ERP
Generative AI generates drafts, extracts knowledge, and checks for consistency. In doing so, it draws on approved company content and the knowledge graph rather than formulating content freely. Every statement includes a source citation, and every publication undergoes your approval.
Knowledge articles from tickets, service reports, manuals, and videos (Video to Knowledge)
Duplicate detection, terminology, and consistency checks
Support for translation and localization
Instead of PDF manuals, users receive exactly the topic that matches their product, version, and role. The Knowledge Portal, serving as a content delivery portal, consolidates content from content management systems, legacy systems, and other sources using shared metadata. The Knowledge Graph builds navigation and faceted search capabilities and translates users’ terminology into the editorial classification system.
iiRDS metadata and packages for cross-vendor exchange
Synchronize metadata from PIM or ERP systems instead of maintaining it from scratch
AI assistant with source attribution; service app also available offline
