Teaser_KdRef_Doppelmayr

    A Digital Twin for Cable Car Operations

    Doppelmayr is the global market leader in ropeway construction. To support operators throughout the entire lifecycle of a system, the company relies on Empolis’ knowledge graph technology as a central data hub through its “clair” platform

    Doppelmayr in Conversation - How Knowledge Is Made Available Worldwide

    Empolis is a European company with extensive experience in the field of knowledge management using knowledge graphs. Empolis has the right tools to help us tackle future challenges.
    Markus Kuenzle
    Markus Künzle System Engineer

    Measurable Success at Doppelmayr

    Operating a cable car system is highly complex—from maintenance and safety regulations to the vehicle fleet. The Empolis Knowledge Graph brings it all together in one central location.
    Completed Projects
    Countries
    approx.
    Employees Worldwide
    IL-Business Expenses-Dollar-business-cost

    €220,000 COUNTER

    Annual savings on service costs
    thanks to centralized access to knowledge

    IL Efficiency

    30 min

    Time saved per troubleshooting session
    per day per employee

    Employees

    463

    Satisfied users of the service

    Project Overview

    IL-social-networking

    A digital twin for every facility

    In the Knowledge Graph, a reference model of a cable car is first created—a “150-percent view” that includes all possible structures, components, sensors, and maintenance intervals.

    IL Social Network

    The Knowledge Graph as a Digital Map

    Every component of a cable car system, from the rope and grip to the drive unit, is digitally modeled, linked with documentation and subsequently connected to real-time data.

    IL-Standard Solution-standard-solution

    Knowledge from Different Business Areas

    Experts enter knowledge via simple web interfaces. Other departments can continuously expand the knowledge graph with their own information.

    What was the
    initial situation?

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    Why the decision
    choose Empolis?

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    What are the next steps/goals?

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    What was the
    initial situation?

    Operating a cable car system is highly complex. Operators must plan and document extensive maintenance activities while complying with numerous legal requirements and safety regulations. At the same time, daily operations involve much more than the cable car itself. Snowmaking systems, slope management, vehicles and many other technical systems are also part of the overall operation.

    Against this backdrop, Doppelmayr wanted to create a platform that supports operators in their daily work and bundles all relevant information related to the planning, execution and documentation of maintenance activities in one central location.

    Why the decision
    choose Empolis?

    Originally, Doppelmayr was looking for a content delivery portal to provide maintenance documentation within clair. After evaluating several providers, the company selected the Empolis Knowledge Graph technology as its central data hub through a formal tender process.

    Key factors included the extensive integration capabilities already available as standard, the low configuration effort and the simple modeling of objects, relations and attributes. Data models can be created and maintained both graphically and in tabular form without requiring significant programming effort.

    What are the next steps/goals?

    The Knowledge Graph will continue to grow over time. Additional business units will be able to contribute their information and extend the data model. This continuously expanding knowledge base helps provide information and processes throughout the entire lifecycle of a system.

    What was the
    initial situation?

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    Why the decision
    choose Empolis?

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    What are the next steps/goals?

    Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est.
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    Doppelmayr_Logo

    Company Profile

    Doppelmayr is an Austrian family-owned company with about 4,000 employees and the global market leader in ropeway construction. The company plans, designs, and maintains circulating systems such as gondola and chairlifts, as well as aerial tramways and funiculars for tourism and urban passenger transport. For around 130 years, Doppelmayr has been moving people and has built more than 15,000 systems in 96 countries worldwide.

    Get to know Doppelmayr

    PG Logo Placeholder - 400x200

    Company Profile

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    [Company URL & Open link in a new window]

    Industry

    Industries

    Industry 1, Industry 2, Industry 3

    Objective

    Target Industries

    Industry 1, Industry 2, Industry 3

    Employees

    Employees

    Number

    Empolis Benefits

    IL-customer-experience

    A Reference Model for Complex Systems

    The “150-percent view” covers all possible structures—individual operating models are efficiently derived from it.

    IL Qualification, Training Management, Training Management

    Configuration Without Programming

    Whether in graphical or tabular form, the data model can be maintained intuitively—and is accessible to experts throughout the company.

    IL-scalable-solutions

    An Open Platform for Connected Knowledge

    Through interfaces and web front ends, different business units can contribute their knowledge and continuously expand the data model.

    Set new standards yourself

    Book a demo

    In a personalized demo, you’ll have the opportunity to learn more about the features and have an expert answer your specific questions. Together, you’ll discuss your specific use case and the possibilities that AI-based knowledge management can offer you.

    Get in touch

    Let's discuss your needs in detail! Together, we'll address the most important questions regarding knowledge management and explore the benefits of making your organization's experiential knowledge available to the entire team.