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    Video to Knowledge: Turning Video Content into Structured Knowledge

    Valuable knowledge is often contained in service, repair, training, and process videos, but it remains difficult to find and use. With Knowledge Forge for Videos, Empolis automatically converts video content into structured knowledge articles. The AI transcribes spoken content, identifies relevant knowledge segments, and formats them into knowledge articles.

    As part of Knowledge Forge, Knowledge Forge for Videos leverages existing knowledge models, templates, and approval processes. This allows video content to be seamlessly integrated into existing knowledge workflows and made available in the Knowledge Portal.
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    Automatically Extract Knowledge from Videos

    AI identifies relevant segments of knowledge in videos and makes hidden expert knowledge permanently accessible and usable.

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    Seamlessly integrated into Knowledge Forge

    Video content is automatically converted into structured knowledge articles and integrated into your existing knowledge management processes. Knowledge Forge for Videos leverages existing knowledge models, templates, and approval processes.

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    Structured Knowledge Articles at the Click of a Button

    Structured knowledge articles are created from relevant video clips, making them easier to find, share, and reuse.

    Six Steps from Video to a Useful Knowledge Article

    Here’s how to turn video content into structured knowledge content for your knowledge management system.
    01

    Upload a video

    Upload a relevant video to Knowledge Forge.
    02

    Processing Video

    The AI transcribes the spoken content of the video and segments it into appropriate video clips.
    03

    Structuring Knowledge

    Relevant information—such as work steps, error patterns, causes, or solutions—is identified and organized.
    04

    Create Knowledge Articles

    Based on defined templates, a structured knowledge article is automatically generated—for example, a guide or a service case.
    05

    Review and Approve

    The resulting article is made available in Expert Knowledge and can be reviewed, revised, and approved by a subject matter expert.
    06

    Using Knowledge

    The reviewed knowledge article is then made available in the existing knowledge database and on the Knowledge Portal.

    Knowledge Forge for Videos in Action

    See a real-world example of how spoken video content is transformed into structured knowledge articles and made available to employees within the company.

    Experience Empolis in Action

    Watch a live demo to see how AI-powered knowledge management lets you deliver information instantly and significantly accelerate service processes.

    Features at a Glance

    From automatic transcription to the creation and publication of structured knowledge articles: Knowledge Forge for Videos supports the entire process of knowledge extraction from videos.

    AI-powered video analysis

    Based on transcripts, videos are segmented into relevant sections, and structured text is generated. This makes it possible to document work steps, error patterns, causes, and components and ensure they are easy to find.

    Company-Specific Knowledge Model

    The extracted information is organized within the company's customized knowledge model. The company's own terminology, product names, and technical contexts can be taken into account in this process.

    Templates

    Templates define the structure of the knowledge content being created—for example, for service cases or instructions. This results in a consistent knowledge structure across departments, locations, and use cases.

    Expert Review & Approval

    The knowledge articles created are made available in Expert Knowledge, reviewed and optimized by subject matter experts, and then published to the live system after being verified.

    Role and Permission Management

    Roles and permissions determine who is allowed to create, edit, review, or approve content.

    Seamless Integration

    The completed knowledge articles are integrated directly into the existing knowledge base and the Knowledge Portal.

    Part of Knowledge Forge

    Knowledge Forge for Videos is just one of many features within Knowledge Forge. Other features help companies capture, organize, and make knowledge from various sources usable over the long term.

    • Automatically create knowledge articles from documents, tickets, and emails

    • Build decision trees and guided problem-solving workflows

    • Consolidate scattered knowledge from various sources

    • Review, approve, and continuously improve knowledge content

    Discover Knowledge Forge
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    Discover more features of Empolis Industrial Knowledge
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    Linking Systems

    Seamless data access and smooth integration: The Empolis solution integrates effortlessly with existing IT infrastructures and production systems.

    View Features
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    Organizing Knowledge

    Systematic recording, targeted structuring: Empolis enables the company-wide collection of expert knowledge, process data, and empirical findings.

    View Features
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    Managing Knowledge

    Share knowledge effectively and manage it in a controlled manner: with role-based access controls, automated knowledge flows, and compliance-compliant documentation.

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    FAQs

    • Knowledge Forge for Videos is an AI-powered feature for extracting knowledge from videos. The AI transcribes the spoken content of a video, identifies relevant knowledge segments, and organizes them into a structured format. This results in knowledge content that is linked to the corresponding video clips.

    • An AI analyzes a video and organizes it into relevant sequences and content. This information can be used to create, for example, knowledge articles, how-to guides, or troubleshooting posts. The results can then be reviewed and made available as corporate knowledge.

    • Of particular relevance are service videos, repair footage, maintenance and repair videos, training recordings, and footage of workflows in production and on the shop floor.

    • A traditional video summary simply summarizes the content of a video. Knowledge Forge for Videos goes a step further and creates structured knowledge articles that can be integrated into existing knowledge models and knowledge management processes.

    • Yes. The knowledge content generated is linked to the relevant video clips. This allows users to jump directly to the point where the corresponding step, error scenario, or solution is shown.

    • In many companies, valuable expert knowledge is found exclusively in videos. Without structured processing, this knowledge remains difficult to find and can only be used to a limited extent. Automated knowledge extraction makes this expertise permanently available and reusable.

    • Knowledge Forge for Videos is particularly well-suited for technical service, field service, production, the shop floor, and maintenance. Other potential applications include quality assurance, engineering, training, and onboarding.

    • Experiential knowledge is gathered and organized directly from real-world work situations. This allows knowledge from experienced employees to be documented, verified, and then made available to other employees.

    • Yes. Knowledge Forge for Videos is part of Empolis Knowledge Forge and expands the available knowledge sources to include video content. This means that, in addition to traditional documents, videos can also be used for AI-based knowledge management.